Privacy policy

Last updated: June 11, 2026

Lundoria ("we," "us," "our"), operated by AB Commerce (Company Number: 35 407 895 612), registered at Unterhofer Str. 25, 74653 Künzelsau, Germany, operates this online store to provide you with a curated fashion shopping experience. Our store is powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit lundoria.com, make a purchase, or otherwise interact with our services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the handling of your personal information.

Please read this Privacy Policy carefully. By using our services, you acknowledge that you have read and understood this policy.

1. Personal Information We Collect
Depending on how you interact with our services, we may collect the following:

Contact details: name, billing address, shipping address, email address, and phone number
Financial information: payment card details and transaction confirmation, processed by our payment providers
Account information: username, password, and preferences
Transaction information: items viewed, added to cart, purchased, returned, or exchanged
Communications: messages and information you provide when contacting customer support
Device and usage information: IP address, browser type, operating system, pages visited, time on site, and referring URLs
Marketing preferences: email and communication opt-in and opt-out status
Cookie and tracking data: behavioral data collected through cookies, pixels, and similar technologies

2. How We Collect Personal Information
We collect personal information:

Directly from you when you create an account, place an order, subscribe to our emails, or contact us
Automatically through cookies, log files, pixels, and similar technologies when you browse our site
From third-party service providers such as payment processors, analytics platforms, and shipping partners

3. How We Use Your Personal Information
We use your personal information to:

Process and fulfill your orders, including payment processing, shipping, and delivery
Communicate with you about your orders, account, and our services
Provide customer support and resolve issues
Send you promotional emails and marketing communications where you have given consent or where permitted by applicable law
Detect and prevent fraud and unauthorized activity
Improve and optimize our website and services
Comply with legal obligations

4. How We Share Your Personal Information
We may share your personal information with:

Shopify, our e-commerce platform provider — see shopify.com/legal/privacy
Payment processors and fraud prevention services to complete transactions securely
Shipping and logistics partners to fulfill and deliver your orders
Google Analytics and similar analytics providers to understand site usage
Advertising partners including Google Ads, Meta/Facebook Pixel, and TikTok Pixel
Legal and regulatory authorities where required by law, court order, or legal process

We do not sell your personal data to third parties for monetary compensation.

5. Third-Party Apps and Services
Our Shopify store uses the following third-party apps and services that may process your data:

Shopify — e-commerce platform and payment processing
Google Analytics — site usage analytics
Google Ads / Google Merchant Center — advertising and product listings
Meta/Facebook Pixel — advertising and retargeting
TikTok Pixel — advertising and retargeting
Shopify Email / Klaviyo — email marketing communications
Shopify Payments / PayPal / Stripe — payment processing

Each third party operates under its own privacy policy and data processing terms.

6. Google Merchant Center & Marketing Email Indexing
We participate in Google Merchant Center to list our products on Google Shopping and Google Search. As part of this, Google may access and index our publicly available product data, structured data on our website, and feed content.

As of June 2026, Google's Merchant Center Terms of Service include a marketing content usage feature by which Google's systems may access and index merchant marketing emails to surface promotional content on Google Search, Google Shopping, Google Maps, and related services.

We have disabled this feature in our Merchant Center account. Google does not index our marketing emails.

7. Behavioral Advertising
We use your browsing and purchase data to show you relevant advertisements across third-party platforms. You can opt out of targeted advertising through the following links:

Facebook/Meta: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
TikTok: tiktok.com/legal/privacy-policy
Digital Advertising Alliance: aboutads.info/choices
Network Advertising Initiative: networkadvertising.org/choices

8. Your Privacy Rights

California Residents (CCPA/CPRA): You have the right to know what personal information we collect and how it is used and shared; to delete personal information we hold about you subject to certain exceptions; to correct inaccurate personal information; to opt out of the sale or sharing of your personal information for targeted advertising; and to non-discrimination for exercising your privacy rights. To exercise these rights, contact us via lundoria.com/pages/contact and we will respond within 45 days as required by California law.

European and EEA Residents (GDPR): AB Commerce is registered in Germany and we process personal data in accordance with the EU General Data Protection Regulation. You have the right to access, correct, delete, restrict processing of, and port your personal data. You also have the right to lodge a complaint with your national data protection supervisory authority. The lawful bases for our processing include: fulfillment of contract (for processing your orders), legitimate interests (for fraud prevention and marketing analytics), and consent (for email marketing and cookie-based tracking).

9. Personal Information Disclosed in the Past 12 Months
In the past 12 months we have disclosed the following categories of personal information for business purposes:

Identifiers (name, email, address, IP address) — shared with Shopify, payment processors, and shipping partners
Commercial information (order history, products purchased) — shared with Shopify and analytics providers
Internet activity (browsing behavior, ad interactions) — shared with advertising partners including Google, Meta, and TikTok

We have not sold personal information of individuals under the age of 16.

10. Cookies
We use functional, performance, and advertising cookies. These help the website function properly, remember your preferences, and display relevant ads. You can manage your cookie preferences through our cookie consent banner or your browser settings. Disabling certain cookies may affect site functionality.

11. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order data is typically retained for up to 7 years for accounting and legal compliance purposes.

12. Data Security
We implement industry-standard technical and organizational security measures to protect your personal information. All payment data is processed using SSL/TLS encryption and is handled by PCI-DSS-compliant payment processors. No system is completely secure and we cannot guarantee absolute security.

13. Children
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us via lundoria.com/pages/contact for immediate deletion.

14. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will update the date at the top of this page. Continued use of our services after updates constitutes acceptance of the revised policy. For questions or data requests, contact us at support@lundoria.com or via lundoria.com/pages/contact