Shipping policy

Last updated: June 11, 2026

At Lundoria, we are committed to delivering your order reliably and on time. Please review the details below before placing your order.

Where We Ship
We currently ship to addresses within the United States only. We do not ship internationally at this time.

Shipping Cost
We offer free standard shipping on all orders with no minimum purchase required. There are no hidden fees or surcharges — the price you see at checkout is the final price you pay (plus any applicable taxes).

Order Processing Time
Orders are typically processed within 1–3 business days, Monday through Friday, 9:00 AM – 9:00 PM CET, excluding U.S. federal holidays and German public holidays. You will receive a shipping confirmation email with your tracking number once your order has shipped.

During peak periods or promotional events, processing times may be slightly longer. We will notify you by email if there is a significant delay.

Order cut-off time: Orders placed before 5:00 PM EST on a business day will begin processing the same day. Orders placed after 5:00 PM EST, or on weekends and holidays, will begin processing the next business day.

Estimated Delivery Timeframes

  • Processing time: 1–3 business days
  • Transit time: 7–15 business days
  • Estimated total delivery: 8–18 business days

Delivery estimates are not guaranteed and may be affected by carrier delays, customs processing, weather conditions, or other factors outside our control. All timeframes are for business days (Monday–Friday), excluding U.S. federal holidays.

Shipping Carrier
We ship via multiple carriers including USPS, UPS, and FedEx. The carrier is selected at the time of dispatch based on your delivery location and order size.

Order Tracking
All orders are shipped with tracking. Once your order has shipped, you will receive an email with your tracking number and a link to monitor your delivery in real time. You can also track your order at https://lundoria.com/apps/parcelpanel

Shipping Restrictions
We are currently unable to ship to:

  • P.O. Boxes
  • APO/FPO/DPO military addresses

If your order is placed with a restricted address, we will contact you to arrange an alternative delivery address.

In-Store Pickup
We do not offer in-store pickup. All orders are shipped directly to your delivery address.

Failed Deliveries
If a delivery fails due to an incorrect or incomplete address provided at checkout, or if a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply for reshipment of returned packages.

Lost or Damaged Packages
If your order appears to be lost or arrives damaged, please contact us as soon as possible via lundoria.com/pages/contact and we will work with the carrier to investigate and resolve the issue promptly.